Your Business needs better system
Helium will revolutionize, how you interact with your customers
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-single-point-of-communication.jpg)
Omni Channel Messaging
Communicate with all your Emails, Phone Calls, SMSes, Facebook Messenger Contact, Website Enquiries, GBP Messenger, Landing Page forms and Web Chat in one single platform. This reduces the risk of you losing out on a prospect on on any lesser visited channel.
- Single point Communication
- Assign to dedicated Sales team
- Real time two way communication
- Real time lead nurturing
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-feaatures-Email-Campaigns.jpg)
Email Campaigns
No need to sign into any other platform to send emails or create newsletter campaigns. Our powerful tool lets you create automated campaigns which can follow your trigger rules to send your periodic emails without you investing much time.
- Create Email Drafts
- Upload Contacts
- Set up Triggers
- Emails Campaigns are ready
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-sms.jpg)
SMS Campaigns
A two way SMS opens up the communication for your business in an effective way. You can setup automated SMS campaigns based on triggers to set the campaigns to run periodically. This enable you to follow up effectively, Send information about your offers and lead then to your sales funnel and also create effective review campaign.
- Send SMS reminders
- Send Promotional Offers
- Lead prospects to Sales Funnel
- Ask for review
![](https://heliumcrm.com/wp-content/uploads/2024/12/Chat-Widget.jpg)
Live Chat Widget
Engage website visitors with real-time, on-demand assistance. Offer personalized support and turn interactions into meaningful connections.
- Real-time customer interaction
- Automated responses for faster service
- Customizable widget to match your brand
- Seamless integration with your CRM
![](https://heliumcrm.com/wp-content/uploads/2024/12/Lead-Management.jpg)
Lead Management
Streamline Your Lead Generation Process.
Capture, track, and nurture leads from multiple channels in one organized system. Prioritize high-value opportunities to close deals faster.
- Automated lead capture from all channels
- Intelligent lead scoring for better focus
- Assign leads to the right sales representatives
- Track and analyze conversion metrics
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-book-appointment.jpg)
Book Appointment
You can have a dedicated Landing Page to your calendar that’s integrates perfectly with your Google Calendar. This keeps you on top of your appointments and gives you realtime access to all appointments booked on the platform or on Google Calendar.
- Dedicated Landing Page for Calendar
- Select your availability as per convenience
- Shows local timings across globe
- Integrates with your Google Calendar
![](https://heliumcrm.com/wp-content/uploads/2024/11/Automate-and-Optimize-Socia.jpg)
Automate and Optimize Social Media Marketing
Stay ahead of your social media strategy by scheduling posts in advance. Monitor campaign performance and manage all your social platforms effortlessly from one dashboard.
- Schedule content across multiple platforms
- Access performance analytics
- Organize campaigns in a unified workspace
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-Track-who-called-your-Business.jpg)
Track who called your Business
The System integrates perfectly with your Twillio Account where you can buy a dedicated business number and get all calls tracked into the system. This helps you record all calls that comes to your business without you missing out on any prospective customer.
- All call tracking
- Make Calls from the system
- Take calls on your mobile or choice of Device
- Called Identification
![](https://heliumcrm.com/wp-content/uploads/2024/12/Website-Builder.jpg)
Website Builder
Create Stunning Websites with Ease.
Build professional, fully functional websites in minutes without any coding skills. Showcase your brand, capture leads, and engage visitors with an intuitive drag-and-drop interface.
- Customizable templates to match your style
- SEO-friendly designs for better visibility
- Mobile-responsive layouts for all devices
- Integrated tools for forms, chats, and analytics
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-Sales-Funnel.jpg)
Powerful Sales Funnel
An attractive sales funnel with the right CTA is half the battle won when it comes to generating leads. The system lets you build unlimited number of funnel and capture lead in the platform. You can then connect with the prospects and align them according to the various stages of conversion they are in:
- Build unlimited Funnel
- Create compelling offers
- Test which funnel works for you
- Start capturing leads.
![](https://heliumcrm.com/wp-content/uploads/2024/11/WhatsApp-Integration.jpg)
WhatsApp Integration
Enhance customer communication by integrating WhatsApp into your CRM. Manage all conversations, automate responses, and share updates directly with your clients.
- Integrate WhatsApp with your CRM dashboard
- Automate replies for quicker responses
- Share files and media seamlessly
![](https://heliumcrm.com/wp-content/uploads/2024/11/Simplify-Feedback-Collectio.jpg)
Simplify Feedback Collection and Analysis
Design engaging surveys and forms to gather insights and feedback from your customers. Use intuitive tools to analyze responses and integrate them into your workflows for actionable insights.
- Build surveys and forms with drag-and-drop tools
- View and analyze detailed response metrics
- Automate data collection for workflows
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-workflow-management.jpg)
Workflow Management
Send prompt replies to warm leads, automated review requests or send a follow-up after booking confirmation. In short, our revolutionary workflow management feature remembers everything that you might easily forget.
- Generate a sequence of actions
- Add custom triggers
- Choose from existing campaigns
- Multiple system-integrated options
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-pipeline-management.jpg)
Pipeline Management
Manage your pipeline effectively. Designate the flow of your Prospects and simply Drag and drop into the next stream as the leads progress towards sales. This helps you keep Tab on which customer is lying in which basket and you can dedicate campaigns (Email and SMS) to individual streams and help them move the ladder closer to sales.
- Realtime Lead Management
- Define stages of Lead Nurturing
- Simply Drag and drop as lead Progresses.
- Set up Campaigns to help leads move to the next step.
![](https://heliumcrm.com/wp-content/uploads/2024/11/Create-Membership-Areas.jpg)
Create Membership Areas
Provide unique value by offering gated access to premium content. With membership areas, you can manage subscriptions, monitor engagement, and build a loyal audience.
- Customize member-only spaces
- Manage subscriptions with ease
- Track engagement and renewals
![](https://heliumcrm.com/wp-content/uploads/2024/11/Billing-and-Payment-Managem.jpg)
Effortless Billing and Payment Management
Take the hassle out of invoicing and payments with a seamless, all-in-one solution. Generate professional invoices, track payments, and keep your transactions organized in one central place.
- Instantly create custom invoices
- Offer multiple online payment methods
- Maintain detailed payment records
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Add Unlimited Team Members
Scale your team effortlessly and improve efficiency with no restrictions on the number of users. Assign roles, monitor activities, and ensure streamlined collaboration across your organization.
- Add unlimited team members
- Assign roles and permissions
- Track team activity and progress
![](https://heliumcrm.com/wp-content/uploads/2024/11/Professional-Document-Creat.jpg)
Professional Document Creation and E-Signatures
Simplify your document workflows with tools to draft, share, and finalize contracts securely. Move faster with customizable templates and integrated e-signatures, ensuring a smooth process for all parties.
- Draft contracts with pre-designed templates
- Securely share and sign documents
- Monitor document progress in real time
![](https://heliumcrm.com/wp-content/uploads/2024/12/Reputation-Management.jpg)
Reputation Management
Monitor and Enhance Your Brand Reputation.
Track, manage, and improve your online presence across all platforms. Respond to reviews, gather feedback, and maintain your brand’s credibility in real time.
- Centralized review tracking
- Respond directly to customer feedback
- Build trust with proactive engagement
![](https://heliumcrm.com/wp-content/uploads/2021/07/Helium-CRM-features-track-analytics.jpg)
Track Analytics
Integrate Google Analytics, Facebook Pixel, Google Ads or GBP Insights-track all important data at one place that helps you make decision faster about where to put more effort in marketing. This single point of Data Analytics helps you see all key deliverable at one place and organize your campaigns.
- Google Ads Integration
- Google Analytics Integration
- Facebook Pixel
- GBP Insight